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Delivery

Xmas Delivery Info & Pick-ups 

LAST CALL: Order until December 17th to receive your order before Xmas! 
XMAS break: All orders which are placed as of December 20th will be processed as of December 30th.
PICK-UPS are not possible between December 23rd and 29th. Thank you for your understanding!

Delivery & shipping costs

Germany
Free shipping from 59€, otherwise 4.90€ per order.
Delivery time: 3-6 working days (1-3 working days processing time and 2-3 working days shipping). 

Austria
Free shipping from 120€, otherwise € 15.90€ per order.
Delivery time: 4-8 days. 

After your order has been shipped, you will receive a confirmation by email with a tracking link that you can use to track your delivery via DHL. 

Berlin Click & Collect
With the Click & Collect option at check-out, you can conveniently pick up your order directly from our atelier, free of charge, Monday to Friday from 10 a.m. to 6 p.m. (Swedter Str. 45, 10435 Berlin Prenzlauer Berg)

Your order awaits you in our atelier no later than 24-48 hours after your purchase. We will arrange a suitable time for the pick-up with you.

Return

Are you not satisfied with your order? Please inform us hello@madamefleurs.com, We are glad to help you. Unfortunately, we cannot cover the return costs.

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